[Latest] PetSmart Price Match and adjustment policy explained

PetSmart Price Match Guarantee offers great benefits to the users. Users can come to PetSmart and can get their favorite pet at a very reasonable price. So if you are looking for the Price Match Policy then you are in the right place. We are providing you the complete details of it.

About PetSmart

PetSmart is a popular American store where users can come and buy their favorite pet and services at an affordable price. Apart from that, they are also providing 100% satisfaction for the products, you purchase from them.

Many peoples are asking about PetSmart Price Match Policy then let me tell that PetSmart does price match only with its adjacent competitors to strengthen their business and gain the trust of their customers.

petsmart price match image logo

PetSmart Online Price Match Process

If you are getting the price difference from any competitor’s online website then they are also liable for the Price Match. Here is the process that you need to follow while applying for the Price Match.

  • Users just need to provide copy of the order page in which all the details like product price and shipping charges should be given.
  • Users can also call at the number 1-888-839-9638 and start the procedure of price match.
  • There should be the purchase date given in the proof, as it is required for the price match.
  • The product should be available at the time of price match so that verification can be done properly.

PetSmart In-Store Price Match Process

While going for the In-Store Price Match process, users need to keep this thing in mind that we have given below.

  • Users need to provide the original advertisement proof you got from the competitor’s store and submit it to any sales executive present at that moment.
  • Don’t forget to carry the brand and model specifications so that price match can be done easily.
  • Users should have some proof, in which there should be a date written of the purchase made.
  • The stock should be available at the time of the Price Match so that easy verification can be done.

PetSmart Gift Card or Vouchers

Vouchers, Discount coupons, and all PetSmart gift card refunds will not apply to any item purchased from PetSmart. The company will not go for Price Match if there is a purchase made from the gift card returns or another gift card.

Explain PetSmart Coupon Codes

As many peoples are asking about PetSmart In-Store coupons then let me tell you that the users will get all the details about coupon codes on their website. Users just need to add the items to the card and then enter the coupon code in the promo code field to avail of the discount.

PetSmart Return Policy

PetSmart always wants to provide full satisfaction to their customers. That’s why they have a very easy and convenient return option for their customers.

Users have the choice to make purchases from PetSmart either from the store or online. If they are not getting satisfied with their purchase then they can return it with a receipt of purchase within 60 days. After that, PetSmart will not return the purchase made. Users can return the purchase either from the store or by mail.

Click here to know more about PetSmart return policy.

How to Return Product to PetSmart

Let us know how to return the purchase via mail or a store.

Return to Store

It doesn’t matter from where you have made a purchase either from the store or online, you can return it to the store. If you had purchased from the store then just go back to the store and give them back their product with proper packaging.

Make sure that the product is in a well and saleable condition. You just need to take the purchase slip or the confirmation mail that you received at the time of purchase.

Return Via Mail

Users need to follow the steps if they want to return the product via mail.

  • First of all, you need to pack the product in a non-damage condition and make sure that there are all the parts that you received at the time of purchase.
  • Next, you need to fill the packing slip that you received with the package. In which, you need to add the reason why you are returning, and keep it with the package.
  • Then call on this number 1-888-839-9638 and request for a rerun Authorization and shipping label. That you need to paste on the package.
  • Now enter the address on the slip :

Petsmart.com returns

2221 John Glenn Avenue

Columbus, OH 43217

  • Now just tack the package to the nearest Fed-Ex pick-up location and take a note of the tracking number.
  • At last, you also need to pay the shipping charges if you are returning it by mail.

FAQSprice match faqs

Does Petsmart price match?

Yes, PetSmart accepts price match and adjustment’s as well if they are valid online retailers.

When does Petsmart open?

Below are are working hours listed :








What is PetSmart customer service contact number?

Customer Customer Care at (888) 839-9638.

Does Petsmart price match chewy?

Yes, they do price match with amazon.com, chewy.com, walmart.com, target.com and other valid e-commerce retailers.

Wrapping up :

You have just completed reading Petsmart price match and adjustment policy. We are sure that we have answered your questions. If you still have any doubt please do let us know through comment section.


I know how hard we earn money and I myself try to find some best discounted offers to get done shopping at lower price then other retailers are priced at. In this blog we will strive hard to provide you in detail guide about price matching done by all the major retailers.

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